Delivery Promise

Delivery Time Frames

At Central Heating New Zealand we strive to provide service excellence to our customers. We understand that receiving the orders you place in a timely manner is of high importance and therefore have committed to a delivery promise as outlined in the table below. If you feel we are not living up to this standard, please contact our team with your feedback and we will ensure it is addressed.

Item class

Transport mode

Supply Warehouse

Customer location

Order received between

Dispatched by

Transit time

Resulting arrival

Stocked items

Palletised

Auckland

Auckland

8am and 12pm

Day of order

Overnight

Next day from order

Stocked items

Palletised

Auckland

Auckland

12pm and 5pm

Next Day

Overnight

2 business days from order

Stocked items

Palletised

Auckland

North Island

8am and 12pm

Day of order

2 business days

3 business days from order

Stocked items

Palletised

Auckland

North Island

12pm and 5pm

Next Day

2 business days

4 business days from order

Stocked items

Palletised

Auckland

South Island

8am and 12pm

Day of order

4 business days

5 business days from order

Stocked items

Palletised

Auckland

South Island

12pm and 5pm

Next Day

4 business days

6 business days from order

Stocked items

Courier

Auckland

Anywhere in NZ

8am and 3pm

Day of order

Overnight

1 Business day from order

Stocked items

Courier

Auckland

Anywhere in NZ

3pm to 5pm

Next day

Overnight

2 Business days from order